Question 1

Can I book Dale House directly without using Airbnb or Booking.com?

Accepted Answer

Yes. Dale House accepts direct bookings through dale-house.co.uk/book-now. Simply select your dates on the booking calendar to check availability and confirm your stay directly with the owners, Bellbird Estates Ltd. Booking direct means you deal with us personally from enquiry to checkout.

Question 2

How many people does Dale House sleep?

Accepted Answer

Dale House sleeps up to 18 people across 8 bedrooms: 4 double bedrooms, 1 family room with a double bed and bunk beds, and 3 twin rooms. The property has 7 bathrooms in total.

Question 3

Is Dale House dog-friendly?

Accepted Answer

Yes, Dale House welcomes up to 2 well-behaved, trained dogs per stay. An additional charge of £25 per dog applies. Dogs must not be left unattended in the property and are not permitted upstairs or on furniture. The Yorkshire Dales surrounding Kettlewell offers fantastic walking country for dogs and their owners.

Question 4

Where is Dale House located?

Accepted Answer

Dale House is located in the centre of Kettlewell village in the Yorkshire Dales National Park, North Yorkshire. Kettlewell is a picturesque Dales village with three pubs, a café, a tearoom, and a village store. The property is right on the Dales Way walking route, with walks to Great Whernside and other peaks directly from the door.

Question 5

Is there parking at Dale House?

Accepted Answer

Yes. The house comes with 5 parking permits for the public car park directly opposite the property. The car park also has two electric vehicle charging points.

Question 6

What are the check-in and check-out times at Dale House?

Accepted Answer

Check-in is from 4pm and check-out is by 10am. Dale House has self check-in with a lockbox outside, so you can arrive without needing to meet the owners.

Question 7

Does Dale House have a games room?

Accepted Answer

Yes. Dale House has a games room on the top floor that includes a multi-game table (pool, ping pong, air hockey), a PlayStation, a snug area with TV, toys for younger children, and a selection of classic board games.

Question 8

Is Dale House suitable for large family gatherings or celebrations?

Accepted Answer

Yes, Dale House is ideal for large group occasions. Sleeping 18 across 8 bedrooms with a dining room that seats the whole group, a large fully-equipped kitchen, games room, and a living room with open fire, it is well set up for celebrations, birthdays, and family get-togethers. Please note stag parties are not permitted.

Question 9

What is the cancellation policy at Dale House?

Accepted Answer

A 25% non-refundable deposit is required on booking. Cancellations made more than 60 days before arrival result in loss of the deposit. Cancellations within 60 days of arrival receive no refund. Full details are in the Booking Terms and Conditions at dale-house.co.uk/terms-conditions.

Question 10

Is Dale House good for walkers and cyclists?

Accepted Answer

Yes. Dale House sits directly on the Dales Way long-distance walking route and offers walks from the doorstep, including a circular route to the summit of Great Whernside. The property has a lockable outbuilding for secure bike storage, and Kettlewell and the surrounding Yorkshire Dales are a popular destination for both walkers and cyclists.

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